Rent the elros pedelec - it is so simple!

Short description of the function of our rental stations and how to register.

Rent the elros Pedelec - it is so simple!

1

Where can you get an elros card?

If you wish to use elros pedelecs regularly, simply register at www.elros-leihen.de (your elros customer card will be posted to you) or register personally at a customer service centre of the Rostocker Straßenbahn AG.

If you just need an elros pedelec for only one trip, simply purchase an elros day ticket from a sales partner of the Rostocker Straßenbahn AG: Tourist information Seaside resort Warnemünde, Tourist information Bad Doberan-Heiligendamm and spa administration of the Baltic Sea resort Nienhagen.

2

How to collect the elros pedelec?

Login with your email address and your password at www.elros-leihen.de Choose your pick-up and return station and the reservation period.

If you have a day ticket then:

  • present the elros day ticketat the terminal
  • confirm the details by pressing the "YES" ("JA") button
  • open the box
  • remove charging plug
  • take the pedelec out of the box
  • do a short test - brakes, display, light, tyres working?
  • close door
  • sign out at the terminal with the elros day ticket and enjoy your ride

3

How to give the elros pedelec back?

  • present the elros day ticket at the terminal
  • confirm the details by pressing the "YES" ("JA") button
  • open the box
  • park pedelec inside
  • connect charging cable
  • close door
  • sign out at the terminal with the elros day ticket

4

How to react correctly to a defect?

Report the defect to the station within the first 15 minutes:

  • present the elros day ticket at the terminal
  • confirm "pedelec defect" by pressing the "YES" ("JA") button
  • take an new elros pedelec according to avialability

You can get help on the RSAG service line: +49 (0)381 802 1900

Corporation partner

Hansestadt Rostock Stadtwerke Rostock AG Ostseebad Nienhagen Stadt Doberan
EU South Baltic Programme Elmos project